Our Mission is to satisfy our clients technology needs with trust, professionalism, and innovation.
We are a full service technology firm with specialized experience in the health care and long term care industry. It has been our privilege to serve quality technology solutions with ‘the client’ in mind. It is in listening to our customers and applying appropriate technology to their operations that we have sustained a high retention of customers and maintain an outstanding level of customer satisfaction. Increasing productivity, gaining competitive advantage, and improving communications are key goals in all we do.
H&H executes that vision through technology Design, Implementation, and Support. You can trust us to consistently deliver best of breed technology solutions so that you can focus on running your business.
System Design is one of the most important aspects of a company’s technology strategy. It is time well spent, and often overlooked. We communicate with our client to understand their objectives. These objectives are then analyzed by our team of seasoned professionals with the end result of delivering the most effective solution with cost, support, and future needs in mind.
We Value research and development of new technology aimed at maximum return on investment, scalability for future growth, increased security and stability with overall budget and user experience in mind.
A proper design must be flexible enough to respond to unanticipated change, durable enough to resist disaster and attack, and large enough to support the capacity needs of the network services. However, these needs should be balanced with budgetary concerns, and should not drive a needlessly complex system into an otherwise simple environment.
We have the experience and ‘know how’ to successfully put technology in place. We can implement from the ‘ground up’ or over existing technology. The client and technical team understanding the design and implementation plan is key. Our consultants use tried-and-true implementation models to ensure the success of projects by following best practices in the crucial areas of: assessment and planning design, communications and customer support.
We value building relations with key stakeholders; understanding existing policies, procedures, organizational structure and roles to ensure client satisfaction at project’s end.
Training by using the latest techniques, both technical and soft skills. On-site support by carefully selected and support staff is utilized to ensure a smooth transition during the first days, weeks and months after your project is implemented. To continue success, we don’t leave you without assistance. A responsive staff makes sure your project continues on the path it was intended and provides a window on the day-to-day results of the effectiveness of your initial implementation activities. Support is offered in many customizable plans for the client.
New Laws in effect! Our team can guide you through the process of compliancy and deployment of technology as necessary….taking the ‘guesswork’ out.
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Research and Development has always been a large part of our daily operations. We work to give our clients a technological advantage over their competitors and increase overall efficiency throughout the entire vertical organizational structure.
It has been our privilege to serve Jacksonville, parts of Florida and the Southeast
for over fifteen years. As a firm we have been a part of designing, implementing, and supporting many different types of technology through the years. It is in listening to our customers and applying appropriate technology to their operations that has enabled us to sustain a high retention of customers and maintain an excellent level of customer satisfaction.
We have been involved in providing technology to many sectors of the work place
with clients involved in the areas of manufacturing, distribution, health care, service related fields and many more. Our clients have included several of the PGA tours, Jacksonville Electric Authority, the Jacksonville Symphony, Caloi Bicycles, Firefighters Equipment Company, Praxeis and others.